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Term used in Asia Pacific/Latin America/Middle East & Africa

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Captive Staffing

An internal group that provides staffing services and solutions within (and usually exclusively for) an organization to place talent in a temporary engagement. This internal staffing group, often operating under its own brand and structured much like a staffing company, provides a variety of traditional staffing services that range from sourcing talent that matches the organization’s temporary engagement needs; to ongoing temporary assignment management support; and the onboarding and offboarding services at the beginning and completion of a temporary engagement.

Worker Dispatch Law

The law that governs the supply of temporary workers in Japan. Amended in 2015, it lifted restrictions for some industry sectors but imposed a 3-year maximum limit on the assignment of individual workers to the same client.

Witkey or 威客

The term used in China to describe a Web-based system whereby users can purchase or exchange services and information or simply share useful knowledge and experience. These platforms, with colorful names and lively, somewhat informal website home pages, act as bustling electronic marketplaces in which people and businesses can sell and buy services (typically labor services provided by a person to a business or to another person). Services can range from business professional services (like software development, accounting, marketing) to more personal services (like cleaning, home care, etc.). Many of the services can be performed and paid for online, but there is no doubt that many of the services are delivered locally, on premise. Witkeys seem similar enough to Online Staffing platforms in other parts of the world to include them in the general SIA Online Staffing segment category. However, the population of Online Staffing platforms outside of China tend to be clearly divided — at least to date — into those that support business services and professional skills categories (Elance-oDesk, freelancer.com, etc.) and those that cater to consumer services and lower-skilled workers (Task Rabbit, Thumbtack, etc.). The Chinese version of Online Staffing platform, Witkeys, seem to cater to both of these segments.

SL (Select License)

One of two types of license required in order to operate as an employment agency in Singapore The SL is valid for three year periods and allows employment agencies to place workers earning a monthly salary of more than SGD 7,000 per month. Holders of an SL are not allowed to place workers who earn less than SGD 7,000 a month. (See also: Comprehensive License.)

Fesco

The abbreviated term for the Beijing Foreign Enterprise Human Resources Service Company Limited, a state-owned enterprise founded in 1979 as the first company to provide professional HR services to foreign enterprises’ representative offices in China. Such foreign businesses cannot hire employees directly and, by law, have to use the services of dispatch companies such as Fesco which provides workers on a temporary basis. Given Fesco’s first mover advantage and its dominance in the Chinese market, the term is now commonly used as a general description for all Chinese dispatch firms in the same way as genericized trademarks Hoover and Sellotape have come to be common terms for vacuum cleaners and sticky tape. So, employers in China may use “a Fesco” to source labor which may not necessarily be part of the original Fesco. There are now multiple competing Fesco’s in each city, some subsidiaries or affiliates of companies in another part of the country, some partially state-owned and some 100 per cent privately-owned.

CL (Comprehensive License)

One of two types of license required in order to operate as an employment agency in Singapore and is valid for three-year periods. An employment agency holding a CL may place any type of workers. However, if they place foreign workers, the number they place will depend on the amount of security deposit they have furnished. (See also: Select License.)

CEI (Certificate of Employment Intermediaries)

The Singapore Ministry of Manpower requires that all agency employees who are acting as employment intermediaries must have obtained a CEI. There are two different levels of certification depending on whether or not foreign workers are to be placed. It is important that agency employees properly understand their obligations under the various acts, and their personal liability if they breach certain conditions, and this is one of the reasons for the certification course and process. The Ministry of Manpower maintains an online registry of all CEI holders.
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